Privacy policy

What stays on your phone

Your answers to the first questions (how many you are at the table, what you do not eat, the time you have to cook), your menus, your favorites, your shopping lists and your weekly score are kept on your phone only. They are not sent to our servers. Your phone’s own backup (iCloud, Android backup) may include them, under your Apple or Google account. Deleting the app deletes them.

An anonymous account

Oleva has no sign-in, no email and no password. In the background, Firebase Authentication (Google) gives your install an anonymous identifier. It is used to call the AI cook, to limit those calls per person, and to check your subscription. It carries no name and nothing you typed.

The AI cook

Only when you ask it something, what it needs to answer is sent to it: what you typed (what is in your fridge, your craving, or the ingredient to replace), the foods and allergens you do not eat, how many you are, and the titles and ingredients of your week’s recipes. Never a name, an email nor an identifier.

The AI is Claude, by Anthropic, as our processor, reached from our server. Anthropic is in the United States: your request is processed outside the European Union, under the safeguards of Anthropic’s data processing agreement. Anthropic does not use these requests to train its models, and deletes them within 30 days at most, except a request its safety systems flag as a misuse, which it may keep longer. If Anthropic is unavailable, Google’s Vertex AI, in Europe, may answer instead, under the same conditions as our processor.

Oleva keeps neither your requests nor the answers on its servers: a counter of requests per account, without any text, is kept 2 days to apply the daily limit.

Usage statistics and crash reports

To improve Oleva, the app sends usage statistics to Firebase Analytics (Google): the screens you open, the menus made, the recipes opened, the meals swapped, the questions asked to the AI (their kind only), the paywall seen or the purchase made, and similar events. They also carry your preferences in broad ranges: your kind of diet, how many you are, your cooking time, how many foods you exclude (never which) and your weeks of use. They never contain anything you typed. They are tied to your anonymous identifier and kept 14 months. No advertising identifier is collected, and nothing is used for advertising.

You can turn the statistics off in the More tab, at any time: nothing more is collected, and RevenueCat’s summary below is deleted.

When the app crashes, Firebase Crashlytics (Google) receives a technical report: the code where it failed, the phone model and the system version. These reports are kept 90 days. They do not depend on this switch.

Purchases

Subscriptions are bought from Apple or Google, who handle the payment. RevenueCat manages the subscription status: it receives your anonymous identifier, your purchases and the Firebase identifier of your install.

Unless you turn the statistics off, RevenueCat also receives a summary of your use, so that we know what leads to a subscription: the app’s language, your kind of diet, how many you are, your cooking time, how many foods you exclude (never which), your weeks of use, your favorites and the AI’s recipes you kept (in ranges), your last score’s level, the paywalls you saw, and where the app was installed from (a link to Google Play, or an Apple Search Ads ad). While the statistics are on, RevenueCat also sends the subscription’s events (the trial, a renewal, a cancellation) to Firebase Analytics under your install’s Firebase identifier. Turning the statistics off deletes these details and stops those events.

This website

This site counts its visits with Umami, which we host ourselves. It sets no cookie and keeps no personal data.

Your rights

Under the GDPR you may ask to access, correct or erase your data, object to its processing, or ask for a copy: write to contact@revely.tech. Most of it lives only on your phone, where deleting the app removes it. You may also complain to your data protection authority, in France the CNIL (cnil.fr).